Shipping policy
SHIPPING
Please allow up to 3 business days for our team to process your order once credit card authorization and verification have been obtained. Track your order.
Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays).
Cut off time for overnight shipping is 12:00PM PST
Methods and Transit Times:
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FREE | 4-6 Business Days |
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FREE for orders over $150 $10 for orders under $150 |
2-3 Business Days |
| Standard Overnight | $30 | 1 Business Day |
| International Shipping | We do not ship internationally at this time |
SHIPPING FAQ’s:
FINE JEWELRY AND ORDERS OVER $1,000.00
All Fine Jewelry orders or orders valued at over $1,000.00 are shipped via FEDEX and require a signature upon delivery.
APO/FPO/DPO MILITARY ADDRESSES
All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.
MULTIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order.
INTERNATIONAL
We do not ship internationally at this time.
What do I do if my tracking update says "delivered" but I did not receive my package?
Bloo And Ro shipments do not require a signature upon delivery, except those sent via FedEX with fine jewelry. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. If you receive a “delivered” message from our carrier but do not receive your package, please contact the carrier after you’ve checked the entire premises of your home. If you are not able to track down your package through the carrier, our store policy will allow us to either reissue your order or offer you store credit within 14 days of the scheduled delivery date.